Shipping policy
Shipping and Deliveries
Eligible Countries
We currently ship to most countries within the European Union that use the Euro as their currency. The eligible countries are:
Austria, Belgium, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Slovakia, Slovenia, Spain, Sweden.
Shipping Costs and Times
Shipping costs are calculated at checkout based on your location. Below are the standard shipping rates and estimated delivery times:
| Location | Service | Cost | Delivery Time |
|---|---|---|---|
| Italy | Standard | €9.90 | 2-4 business days |
| Italy | Express | €14.99 | 1-2 business days |
| Abroad (EU) | Standard | €15.99 | 4-7 business days |
| Ireland & Sweden | Standard | €24.99 | 4-7 business days |
Free Shipping
We offer free standard shipping on all orders over €200.
Order Processing
We aim to process and dispatch all orders within [insert processing time]. However, delivery times are estimates and cannot be guaranteed. Delays may occur due to unforeseen circumstances or issues with the shipping carrier.
Tracking Information
Once your order is shipped, you will receive a confirmation email that includes tracking information so you can follow your shipment.
Customs Fees and Additional Charges
Please note that we are not responsible for any customs fees, taxes, or additional charges that may apply based on your location. Be sure to check local import regulations to avoid unexpected costs.